Category Archives: Opinion

Become a top brand in the industry

If you are looking to improve your career for 2019 then becoming a top driver then improving your brand may be the way to do it. There are three areas that defines you as a brand and creates the opportunities that will take you forward in your career. If you want to build your personal brand then you need to focus specifically on these three areas. 

Area 1: Attitude

Attitude is the first and most important item of your personal brand. If this area is not in check you can say goodbye to the rest of the program. I have interviewed hundreds of people on my podcast and classes and attitude always comes up as the main factor in the success of ones career in the transportation industry. Your attitude reflects how you think about the job, your carrier, your customers, and the most important, yourself! Attitude makes you want to try harder, be better, and be thorough in what you do.  That makes you do better inspections, dress appropriately, and look professional in your dealings with others. If your attitude is not up to check this is the first thing you should be working on in 2019. 

Area 2: Time Management

Once your attitude has been adjusted (sorry I had to say it) then time management is the next crucial area to work on. You can be the best person in the world, but if you are late to all your customer deliveries then you will not make it in this industry. Time management isn’t just about being on time but how well organized you are, how you plan for delays, and how you plan your trips for maximum profits. Time management encompasses everything in the organizational sector of transportation. Being known as a driver that is on-time and organized can increase your brand ten-fold. Work on this area if you want to be a successful in the trucking industry. 

Truck on highway

Area 3: Teamwork

On a truck everything needs to work in conjunction with other components for a truck to run down the road. If the wheel doesn’t roll when you release the brakes you would have a hard time moving the truck. The same thing goes for teamwork in this industry. If the whole company is not working together a carrier will not be very successful. The system works as a whole from the carriers sales force, to the planning committee, dispatch, and the drivers. If the team doesn’t work together, communicate, and deliver on time everyone will be out of business. Many drivers see themselves as independent components to a carrier but they really are a vital part of a team. Take any member out of the team equation and you will have a flat tire so to speak. 

There is a lot going on in today’s transportation industry and one way to stand out is to be known as a professional driver. Drivers have to start working on their personal brands if they want to be in a position to work for the best carriers in the industry. Being the top in your fleet will offer you positions that require the best professional drivers. Over my career trying to be my best has provided work at great carriers, opportunities for advancement, and a career I am very proud of. Oh sure there have been mistakes along the way but at the end my brand is what provided the benefits of a good career. I just had to work on my brand. Focus on the three areas and you will find success as a professional driver in today’s trucking industry.

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Your resume May Be Your First Impression

Don’t expect to get hired if you’re as “Blah” as your resume! I was reading a question on a posting website where a driver said, “On paper I’m blah, I wouldn’t hire me, I’m woefully honest about things.” He went on to explain he was looking to haul regional van freight around the Midwest. He also mentioned that he had been driving for 20 years and had been through a number of bad carriers and was looking for a carrier that he felt deserved his experience. Reading this post a number of issues jumped out at me as to why this driver may not be experiencing the industry the way he should.

There are many opportunities available in trucking with different types of carriers, just go to any job fair to see them all lined up side by side. That being said carriers are also looking for he right person and not just anyone to join their team. Safety, experience, and professionalism all come into play when employers are looking for team members so that first impression is still very important when looking for work. There is one trait that many people don’t see as important but may be the most important part of your resume, your attitude.

If we go back to the opening of this article this driver wouldn’t even hire themselves to drive. That shows us a lack of enthusiasm for the job and bad self image. That attitude will creep into his work causing him to work for carriers that don’t respect him or he won’t work for carriers that pay what he is worth. Self image and attitude are a dangerous place and I am certainly not a professional in this area but his attitude is possibly keeping him back.

It sounds like he needs some help with his resume whether he is a stellar driver or not. He even admits it doesn’t look impressive and that he wouldn’t hire himself. A resume is easy to fix and assuming this driver has a safe driving history it may be a matter of arranging the resume to look a little more impressive. Many times the important part of a resume is not so much that you did some amazing feat that stands out from the crowd, but that you show longevity, safety, and growth throughout your career. If you have a resume that shows you worked for one or two companies during your career that is more impressive than someone that jumps around carrier to carrier every year from an employment standpoint.

depressed-person

The last part of the opening paragraph is his 20 years of experience and he is looking for the industry to give back to him for his experience. That attitude is entitlement and has been the killer of many careers for experienced and inexperienced drivers. Whether you’ve worked one year or twenty years the industry is not going give you a clean slate to the perfect job. You have to work for that position and that is where improving yourself over your career through education and work type are important. In business or careers there is only one way to go, up or down. If you’re not growing then you are heading the other way whether you know it or not. Set some goals and be willing to learn and try new things along the way.

This driver may be a stellar driver when it comes to operating the vehicle but his attitude and self image will keep him down for a long time. The other factor is the entitlement piece. You may feel that the industry owes you for a long career, but I can tell you from experience that there are many good people looking for work that have good solid work histories. You have to make your mark and keep yourself employable to have a sustainable career for the future. You can do it!

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Driver Options When a Carrier Ceases Operations

What do you do as a driver when your company shuts the doors? The big story in the news this week is the sudden shutdown of a company that has been in business for over 100 years. Falcon Transport out of Youngstown Ohio ceased operations this week immediately with no warning to their employees on the road. The carrier which hauled automotive products for General Motors sent out a letter to drivers saying they are ceasing operations as of that day. Some drivers found fuel cards no longer active and terminals locked upon arrival. What do you do if you are the driver that is stuck in this situation? You can read an article from Trucking Info on the situation here.

Our first thoughts when something like this happens is to park the truck, get out and walk telling them to go (insert your own phrase here) as you walk down the street to the nearest bus stop. Thinking I am going to get my carrier back may seem like a legitimate thought process but may cause you more problems later so think smart here. If you have freight on your trailer that freight is currently owned by the carrier under a transportation contract and the owner will want it back. Leaving their loaded trailer in the middle of nowhere may feel good but won’t be helpful after the dust settles. So what should you do?

Your safety and getting back home should be your first priority but keep your head on straight and if possible keep copies of all transactions and notices. Keep the notice from the company about operations, keep the transaction record from the fuel counter, a copy of your Bill of Lading, keep everything as it may come in handy down the road in court if required. Protect yourself first as you don’t want to make a bad situation worse.

Company closed image

Getting back home is the goal. If you have the fuel and can make it back to your terminal or a nearby terminal start that trip unless the carrier has told you otherwise. If you have a load on the trailer and are close to the customer you may be better to make it there. If you are at a public place like a truck stop and don’t have enough fuel to go further communicate with the company first to see if an arrangement can be made. If not inform them their unit is located here, lock it up best you can, and make your way home. Again document and take pictures of everything from vehicle condition to location, any email instructions, who you talked to and at what time for your records later. It may seem like you are helping the company, but really you are protecting yourself and keeping evidence should the matter go to court at a later date.

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It’s unfortunate when something like this happens and many times we don’t want to see the signs. I had this happen early in my career when a carrier went bankrupt on me and I didn’t get paid that last cheque. The signs were there but I didn’t know what to do so ended up doing nothing and got burnt. If a carrier is losing business or is not growing then that may mean trouble in the near future. As a driver it is always suggested to keep your resume up and keep an eye out for other opportunities. It’s hard when you like your job and company but you have to look out for you first. The good thing for these drivers is that everyone is looking for drivers so they shouldn’t be out of work for long. It is unfortunate when it happens and we wish these drivers luck in the future.

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast for Truck Drivers. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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You’ve Got to Give a Company a Year!

I was reading some questions lately about drivers looking for jobs and as I went through a few posts I began to notice a disturbing trend. Many of the drivers asking the questions were asking where to go to drive hauling a certain type of trailer. What was comical is that if you went down the list and read every question many were contradicting each other. The drivers may as well just switched companies. The trend I noticed was that the drivers all were fairly new drivers and many of them were looking to change companies after only 6 months of driving time. What these drivers may no realize is how much they are hurting their employment record by moving companies within a year of starting in their career. You’ve got to give a company a year as a new truck driver.

TTSAO Hiring Event 2018

The first two years of your career are critical to success as a new driver and the best thing you can do for your career is learn all you can and work in a stable environment. Forget the money, forget the lanes of operation, forget everything. Drive safely and learn all you can about the job is the best way to have success in the industry.

Why stay for at least a year?

What many new drivers may not realize is that there are many factors that work together from insurance to safety to experience and if you can stay at a company for at least two years before moving to another company it helps your employment record dramatically. Once a driver has two years of experience the insurance companies look at that driver as an experienced driver and they become easier to insure. Two years is also the amount of time that it takes for a driver to learn the basic skills of the job and be self sufficient in their position. When a driver moves from company to company within the two year mark it becomes a red flag to many companies that this driver isn’t stable and it will cause them to question investing in that driver.

What looks better on an employment record? A driver that has been with a company for two years and is now looking for an improved opportunity? Or a driver that has had three jobs in the last two years and is still looking for more opportunities?

This is why it is important for new drivers to investigate companies properly when first getting started in the industry. Start your career with a reputable carrier that will offer the training and help you get the experience required to have a solid career as a driver. Don’t worry about making money, just gain as much experience as you can and stay stable at your job. After two years your options will open dramatically for the new driver and you will have enough knowledge to know what type of job you want in the industry.

find-a-ttsao-Carrier

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Tips for Evaluating Your Trucking Job Contract

Remember the days when you went to apply for a job and the employer had you sit at a desk and fill out a generic one page application? Your young hands shaking as you try to get your printing neat enough for someone else to read and your mind focused enough to remember your social insurance number. Then you reached the part where it asked for your experience and you tried to think of everything you have ever done that remotely related to the job you’re applying for. My first job was like that as I applied to a fast food restaurant where washing the dishes at home became my closest experience to working for a restaurant. I did get the job as a dish washer!

Today things are quite different. You have resumes that have to be provided in a certain format or length with background check information to be verified by the employer. Contracts are now normal and negotiating an employment contract is a regular part of the process for accepting a job. We often think of contracts as something that only happens in business or high level projects but everyday applications such as a truck driver position have to deal with contracts as well. This is important to understand because you could be agreeing to things you don’t understand or be leaving benefits on the table.

This happened to me when I went to work for a global company. I had never really dealt with employment contracts and didn’t understand that contracts were negotiable. I accepted the contract and found out later through discussions that other team members got other benefits because they negotiated them. For me it may have meant another week of vacation each year. Contracts are now a normal part of the process and it is important that you read and understand them to protect you and your benefits. You may not have to get a lawyer involved but you should know what you are signing and agreeing to so I have offered you a few basic tips below.

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Read the Contract

I used to work closely with a company that was mostly owner operator based and management would relate horror stories that owner operators didn’t understand what was expected of them because they didn’t read their contracts and were then surprised when items were taken off their statements that they hadn’t agreed to. The fact was that they had agreed to it and would have known that if they had read their contract. READ EVERY WORD!

Have Someone Else Read Your Contract

Contracts have lots of legalese in them and it can be hard to understand the legal language sometimes. Always have someone else read the contract as well and if you still don’t understand it find a lawyer or paralegal to help you.

Evaluate Every Line Item

It is very hard to read contracts or other important documents on a phone or tablet. If possible always print out or receive a paper copy and go through it line by line. I like to print off a paper copy and highlight all the items to be changed and add notes in the margin of items to be reviewed with the employer. Make a spare copy for marking if you only received one as your primary copy.

Sleep On It

Never feel pressured to sign a contract on the spot. If you are asked to sign it without reading it then run. Most employers will send the contract ahead of time or send it home with you for review. Read the contract and then sleep on it overnight and read it again the next day. If you need longer because you need to get a lawyer to review it then do so and let them know you are having someone else review it. Realize that a contract can be a starting point for negotiations and doesn’t need to be looked at as the end point of an agreement unless you have signed it. Once you sign it you can’t go back and negotiate.

Contracts are becoming a normal part of business and employment processes. Understanding the benefits or issues with your particular contract application is important for success in the future. Ensure you read your contracts and all the best.

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast for Truck Drivers. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Making our Industry Attractive to Millennials

How do we make our industry attractive to young people? Recruiting events are in high gear this Spring with multiple events happening each month starting in February and continuing into early Summer. Having attended many of these events across the Province I can tell you from first hand experience that the events are well attended with many people looking at the trucking industry. The question, is it enough to attract people to your team?

The argument is still out on whether there is an actual driver shortage or a qualified driver shortage in the industry? The real question is how do we make this job attractive to the next generation? With older generations cool trucks had a lot to do with it, following in your Father’s footsteps, or a love of working with machinery would be a big draw to starting a career in transportation. Those avenues have dried up as of late with fewer people coming in from those areas and more immigrant workers looking for a future in Canada.

There was a recent article in Truck News talking about the image of trucking and what we need to do to attract the younger generation. It talked about demographics and the future of the industry if we don’t do something to make the industry more attractive and soon. You can read the article here – https://www.trucknews.com/human-resources/you-really-have-some-work-to-do/1003090712/

Having Millennials myself there is a difference into what they want and what trucking can offer. Many younger people are looking for that lifestyle balance which is tough in trucking. Older generations have put working in front of many other areas of their lives and the younger generation doesn’t want to do that. By focusing more on lifestyle it is taking them longer to grow up for some and even harder to get into a career. This is why the gaming industry is so attractive, it’s what they do. Add on the pressure of social media where young people can see another person their age make millions by creating a YouTube channel and they find that even more attractive. Who can blame them?

Millennials- how to attract them to your team?

When we turn back to the transportation industry we see exactly the opposite of all of those things. We see long hours at work, we see a lifestyle that doesn’t offer the compensation or the fun of what young people are doing now. it’s also not where their friends are heading. Even though the career steps are there young people don’t see how the hard work is going to better their lives even though we as a different generation have lived it and try to tell them about it. The real question is what are we doing to address those issues and make trucking look sexy? How are we going to offer a work / lifestyle balance, earn a decent income, and offer an opportunity to be a star or do work that is cool? If you can implement those items into your recruiting I believe you will attract young people, I know it is easier said than done!

My suggestions are as follows:

  • We need to get create an industry where the hours are shorter such as a 40 hour work week.
  • Change the compensation and career towards a skilled trade so there is career progression.
  • Show the technology side of the business and the types of jobs needed in the future.
  • Show how cool the work is through it’s independence and travel.
  • Improve the trucking image as a whole to be more attractive to the younger generation.

Do you have those elements in your recruiting campaign? If there is a way of creating them then you will be a front runner for success.

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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How much is a load worth versus a life?

You’re a new driver and told by dispatch, “Get it there no matter what!” You’re running late due to problems on the road and the boss needs to make the customer happy and wants you to push through the night. You didn’t properly load your truck and have had load problems the trip from the shipper so you are focusing on other elements and not your driving. You’re in-experience, in-attention, and job in-securities all come together at once causing a life changing experience and you now look down a road of loss potential and life as a whole.

This week the driver of the Humboldt Bus crash was sentenced for the trucking accident that happened back in March 2018. A young driver with only three weeks of experience was driving through the night having trouble with the tarp on his load, he missed warning signs to a dangerous road crossing, and hit a bus with a hockey team killing 16 people and injuring many more. The team was from a tiny town in Western Canada named Humboldt and the surrounding area and this crash has devastated the town, the Province, and the Country. What’s worse is that it could have been prevented.

The driver and company were found guilty. The company was suspended and the driver charged with 8 years in prison, not allowed to drive for a number of years afterward, and may even be facing deportation. The driver had three weeks of training before being put on the road with a truck and load that many people with years of experience wouldn’t have been given.

So the question is, “How much is a load worth versus a life?”

Truck Crash

The decision on how to move forward is always held with the driver as they are the last point of contact between company and load and this is why it is extremely important for drivers to know what they’re doing and the consequences of their actions if they decide to move forward. When a driver is new they are constantly trying to remember their training and hoping they don’t have problems. Knowing how to do things properly and not being afraid to ask questions when unsure of a process should be part of your line of defence while on the road. Keeping your job by overriding safety precautions and training is a sure way to get yourself in trouble on the road as we’ve seen here.

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The driver from Humboldt will have 8 years to think about his actions and evaluate where he went wrong. Even worse is that he will see the faces of the victims in his mind for the rest of his life. Many drivers that have been in an accident with casualties never drive again. Many times I talk about knowing what type of driver you want to be and this is where the “rubber hits the road”so to speak. Not knowing your priorities as a driver can change your life and the lives of those around you. The question you need to ask yourself every time an issue comes up with a load is, “ How much is this load worth compared to a life?” I hope you choose the correct answer because the life you are thinking about may be your own.

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast for Truck Drivers. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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What does it take to be a good truck driving instructor?

Time have changed since the old days of trucking where your friend or neighbour that owned or had access to a truck could jump in and teach you to drive on the back roads. The days are gone where you could travel the roadways watching your Dad shift gears and interact with other people in the industry and have it be part of your DNA when you got older knowing that you were going to drive those big rigs. That was the way many truck drivers used to learn to drive and many of them are at the top of the industry today. Things have changed from the 70s and 80s and it is a different industry and different world today.

Class photo

Today to become a driver in the industry you have to complete a course of a certain amount of hours, pay thousands of dollars for training, and keep yourself trained with various regulations throughout your career. This is due to the increased incidents on our highways, changes to the type of driver coming into the industry, and changes in the industry due to technology and safety. Those changes happened many years ago but it created another problem as to how qualified the instructor was teaching the new person entering the industry.

In the past we have had instructors of different types and styles. Some more qualified than others and some much more caring. There have been stories of instructors with two years of experience or less becoming instructors. There have been stories of instructors talking on the phone doing business for their school not paying attention to the student on the road. There have been reports of instructors teaching someone a certain route so that they pass the test but not showing them true driving techniques. So what makes a good instructor?

When I learned to drive back in the 80s I was part of the first group. I learned off friends that were drivers in a sort of informal school that trained on just what I needed at the time. There were less regulations back then so all of my training was specifically on driving techniques and not log books and other issues. I learned on equipment with real loads on the roads of the day. I was on a graduated system of learning starting with smaller trucks before driving larger vehicles and working the city before operating on the highways. Many of my colleagues believe this was the best way to learn to drive a truck and developing a person into a professional driver.

Nominate Your Instructor for the
PayBright /TTSAO -Instructor of the Year Award

Instructor Nomination Form (Rev.02)

In my opinion a good instructor is someone that is passionate about making our industry better. They have the experience and qualifications to teach someone properly and have the people skills to ensure they have learned the proper techniques to give them a good start on a new career in the transportation industry. Most of the good instructors I know in the industry also have had good careers as professional drivers in the industry themselves. Being a good instructor starts with caring and being a leader in the industry as a driver. If looking a school for your next career ask some questions about the instructors teaching the courses. It will make a difference in your career, it did for me.

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast for truck drivers. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Have Good Customer Service Skills-Try Driving Coach

We have a bad habit of focusing much of our efforts on getting drivers into driving trucks especially over the road in our industry. I won’t lie to you that is where the bulk of the jobs are in the transportation industry, but those certainly aren’t the only jobs. A carrier can be anyone from a company that transports freight over the road to someone that transports people. Those options are also available for traveling long distances or just around town. So how do you choose one option over another and do you have the desired skills that may set you ahead of the pack when it comes to the job application process?

Good customer service skills are an asset to any driver hauling freight or people but especially people. If in the past you have developed those skills through working at a retail establishment or had additional training in that area then that may help you transition into a certain line of work as a driver. If you are looking for short haul options or a steady schedule then this type of work may also be appealing to you. What type of work am I talking about?

Coach-Buses jobs

Coach work of course! We often don’t think about it but all those tourists have to get to the casino and back somehow. That hockey team needs a bus driver to take them on the road so they can win those playoff games. Coach driving can be a good career for someone that has good customer service skills and wants a somewhat steady schedule although many truck carriers can offer those same type of schedule options. We often think of the buses that operate around town or school bus drivers with many kids on board, but those aren’t the only options available. Think about all the buses required for casino operations, hockey teams, specialized charters, and other operations such as regular travel routes and transport of the population. There are many options available and a coach licence also offers driving options below that licence as well.

Find a carrier that has your type of work here!

TTSAO-carrierl-banner-2018Coach driving is also a very viable option for female drivers that may not want to work with freight such as flatbed or other physically demanding types of cargo. For the most part coach driving is a clean atmosphere where safe driving and managing people will set you ahead in the field. If you’ve never thought of operating a bus over the road or in your home town then it may be worth investigating especially if you are good with people and have a neat appearance. Not sure where you options are in the industry? I would suggest you start by talking with a TTSAO Certified school in your area or contacting one of the bus carriers in your area to find out what training you need to drive a bus. It may set you off to a new career path that you didn’t even know existed.

TTSAO-School-banner-2018

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Reading between the lines of an interview

Interviews can be tough! You work hard to get prepared for the interview, work on your answers with friends and family, and pray before the interview that everything is in order. You get through the interview sweating the whole way with no direction or indicators as to whether you did well or not. Did you get the job? If you didn’t get the job what did you do wrong so you know to improve in that area for next time? If you did do well why did they not ask you to move to the next step? All these factors can play on your mind as a potential applicant for a job and many times the only indication of success is being asked for another interview. So how do you handle the interview process without driving yourself crazy?

This is a typical scenario for many new applicants and I recently came across this question on a social media platform where the person asked if they did poorly in the interview process because they hadn’t been asked for another interview before the current interview ended. Just because you haven’t been asked back for an interview doesn’t mean it wasn’t successful as there are many steps and pieces to hiring someone.

man talking on telephone

When I was in charge of a fleet our interview process was quite involved and included many departments. As a Fleet Supervisor I was the first step in the process. I would accept the applications and check to see that the applicant met the basic criteria for the job. Did they have the required experience and training, did they have a good driving record and so on. Once their resume met our criteria and I felt the candidate would be a good fit for a position available they would be called in for an initial interview and road test with me. If the interview was successful they would be scheduled for a panel interview with other members of the management team. The management team would then have an additional meeting to discuss the applicant to make sure they were a proper fit for the company.

Depending on the size of the company and the operation this process can take anywhere from days to months. Our operation was very involved and it was much more than hoping someone could drive well. They had to have customer service skills, knowledge of hauling hazardous materials, be physically fit, and much more. So if you are going through the interview process don’t be discouraged because the interviewer didn’t book you for another interview right away. It doesn’t mean you weren’t successful there just may be other factors required in the process before they could book that meeting or interview. Just ask when an appropriate time will be to hear back from them or for you to follow up and have confidence in your abilities. Understanding the interview process is the first step to being hired on as a professional driver.

Check out these carriers that are hiring new drivers.

TTSAO-carrierl-banner-2018

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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