Category Archives: Signing on with carriers

Training Schools Focus on Carrier Based Training

There are a number of things that differentiate one school over another such as instruction styles, courses available, longevity in the industry, and commitment to professionalism. The focus for any good school should be the student and their success after the course in the workplace for their chosen career path. Over the years I have seen schools that are more interested in filling seats than student success.

A school focused on student success will have a course structure allowing for students to learn all aspects of the industry. They will be challenged as close to real life scenarios as possible during their training so that they have an understanding of what a career will entail when they complete the course. This is carrier-based training and as a student this is the type of training you should be looking for when researching training facilities.

It has been seen in the past where a school will take a student on a certain route in order for them to memorize the road orientation so that they are successful when taking the licencing road test. Many of the testing centres use a certain route for their testing so schools will follow that route so the student is better prepared. Even if the student passes however once they get into a real life scenario they get into trouble.

We have seen the same issue with inspections where students are memorizing a certain system but not really learning what issues to look for on a truck. They pass the test but then have problems when road testing with a carrier because they haven’t learned how to do an inspection the way a carrier would like it done. A good training centre will teach a student what to look for and learn the reason why they have to do certain things, not memorize routines.

truck driver in drivers cab
Carrier-based Training

The Truck Training Schools Association of Ontario (TTSAO) has always designed their curriculum to help the student be successful when applying to carriers after the training is\ complete. This means ensuring the membership is delivering carrier-based training for their students and that the courses are set up to give them real life solutions to problems on the road. Carriers expect students to come out of a training facility with a certain amount of knowledge and training so that they can be taken to the next step of a Finishing Program. If a student doesn’t have the basics of their training they won’t be successful and able to go to the next step. This is why carrier-based training is so important.

The TTSAO will be focusing on instruction and training at the 5th Annual Conference where Philip Fletcher of Commercial Heavy Equipment Training and Dave MacDonald of Revolution Staffing will be talking about carrier-based training and how training facilities can ensure student success when transitioning to the carrier.

Learn more about the presentation here

The question then becomes is your training curriculum focused on the student being successful when applying for employment with a carrier or is it focused on the student passing the licence test? If your focus is the latter then you may not be delivering carrier-based training.

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Have you registered for the conference?

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Joining the Carrier Group at TTSAO

The Truck Training School Association of Ontario (TTSAO) is an association focused on the training industry in Ontario Canada helping to improve the level of professionalism in the industry and making our roads safer. Over the years several groups have evolved within the association to help focus truck driver training issues and solve some of the large issues in the industry. The Association now has four significant membership groups that help shape the opinions and projects looked at by the Association.


The Accredited Schools Group is the major membership group within the association. This group is made up of the training facilities registered with TTSAO. The Accredited Schools are audited on a regular basis to ensure their training systems and curriculum meet the standards set out by the TTSAO.

The Insurance Group is made up of insurance providers registered with the Association. This is an important group because the insurance market dictates much of the hiring requirements
and policies for new drivers. Over the years this membership group has been important to guiding the TTSAO on how they design programming to offer the best career outcome for new students.


The Associate Members Group is the largest group and is made up of vendors, suppliers, trainers, and other companies involved in the transportation industry either working with or supporting the truck training industry.

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Carrier Group

The Carrier Group is possibly the most significant after the Accredited Schools Group. The reason for this is that the carriers registered with the TTSAO are the ones directly hiring the
students. Their direction, opinions, and requests are extremely important to the other membership groups. As current President Kim Richardson says, “The carriers are our customers without them there is no training industry.” If you are a carrier based in Canada and hire new students on your team then you may want to consider joining the organization that is training those students. Not only will you get to know the people training your future team members but you will also have a say on the type of training you would like to see a new student have when applying for a job. If you’re a carrier joining the organization you don’t have to do anything unique as you will automatically be added to the Carrier Group upon acceptance of your application. If you’re not sure if you want to join the group the best thing to do is to attend the upcoming conference and attend the Carrier Group Meeting where leader of the group Guy Broderick will be leading a discussion and updating the group on issues discussed throughout the group. You can learn more about the TTSAO at www.ttsao.com or register for the conference at http://ttsao.com/ttsao-conference/

Guy Broderick
Guy Broderick / Carrier Group

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Filling Driver Demand With Foreign Workers

Our industry has been in a driver shortage for some time now and things don’t seem to be getting better anytime soon. I remember in the 90’s when the industry began to see drivers move into the industry and the mood of transportation began to change. Today the industry is primarily 70% foreign workers when it used to be only 20-30% foreign workers at that time. As immigration laws change in an attempt to appeal to those wanting to come to North America for a better life and those just trying to stay safe as refugees it is forcing us to change how we train foreign workers.

Many carriers are trying to adapt to hiring foreign workers. When their first language is not English training and supervision can be a problem. Years ago I had various people ask if my training material was in another language that could be used to train new workers. Much of that has changed now with various companies coming out with modules that are in various languages or can be changed based on the needs of the user.

Publications are popping up all over North America in various languages to appeal to foreign workers and you can find them in French, Polish, Punjabi, and more. Some publications are moving away from English all together.

The Truck Training Schools Association of Ontario (TTSAO) has seen the need for foreign workers in transportation for some time. The industry was filled with people working on farms that learned to drive heavy equipment at an early age and were a natural fit for the trucking and construction industries. They were hard working folks that understood how machinery works. We now find less of those people entering the industry therefore foreign workers are picking up the slack and filling the need.

Foreign Workers
Foreign Workers

Recent information on the industry shows that the industry will soon be filled with mostly foreign workers. Yet our immigration laws are are not allowing us to keep up with the demand needed in the seats. I interviewed a driver in the past coming from the Caribbean wanting to drive in Canada. He had ties to Canada through family and paid for his own training and travel costs to Canada. He completed the training with high marks yet in the end could not find a company to sponsor him to Canada. He got so frustrated with the red tape of immigrating to Canada that he was forced to go elsewhere for work. This is not the only story that I have heard. People are now going to other countries because of our immigration policies.

If foreign workers are an issue you have been struggling with over the years then you are not alone. Questions like how do we get them in the Country safely and successfully? How do we adapt our training to fit the needs of the industry and make our roads safer at the same time? All of these questions are what many of us have been talking about for years at conferences and seminars. The TTSAO is hoping to have those questions answered at their upcoming conference on truck driver training on February 5th. Vikram Khurana will be talking about the Foreign Worker Program and how it can help our industry fill the much needed issue of drivers. We hope to see you there.

Picture-Vikram-Khurana
Vikram Khurana

Learn more about the presentation at the TTSAO Conference here

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

Learn more about the conference by clicking this link

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Starting Your Job Search in the Right Place

If you’re looking for a job opportunity you have to be in the right place to find the right job. I was recently reading a post from a young person looking for a job in the trucking industry and wondering where to find a carrier that would hire them and help with training. Now I personally know many carriers that are looking for truck drivers and other positions for their fleets here in Canada and the United States is much the same.

Often I find people are trying to find employment in the wrong way. They are trying to find a job asking people on social media. Now I know social media is considered main stream these days and it has its benefits and drawbacks but the opinions for the most part will be personal and may not relate to your specific situation but to the person offering the opinion. Social media should be used as a way to learn more about a company once you have found one rather than at the start of your search for a job, so where do you start?

If I was looking for a truck driving job and didn’t have an inside connection to a particular carrier I would start with the industry resources or job boards. Any carrier that is well connected in the industry will be part of an industry association or advertise in industry publications. Some carriers will advertise outside of the industry but truck driving is different from many other industries and a person needs to understand the job before applying for the position.

Pipe Truck

Starting with industry specific publications will give you a bird’s eye view of who is hiring, what they offer, and the type of freight they haul. After that you can look into benefits, training, and other important factors involved in working with a carrier.

Asking friends is fine, but you may not get the proper information. Trusting carriers alone can be an issue if the carriers are not reputable. Starting a job search can be a daunting task but if you do it the right way you can get the proper information and be successful. If you are looking for tips on getting a job in the trucking industry the TTSAO has an article list on their website with some great tips. http://ttsao.com/category/industry-employment/

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is the author of the books Driven to Drive, Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Build Your Job Resume in Modules

Building a resume in modules may be the best way to keep it current without retyping it each time. If you’ve noticed the trend as technology gets better that resumes may soon be a thing of the past. We are seeing more applications that are allowing job candidates to upload their information into an app where it lives and can be updated as needed. Many of these applications allow employers to view the information as required to hire candidates. This has got be easier than paper.

Do you remember paper applications? If you were applying to multiple places in a day you would have writers cramp at the end of the day in your hand. Resumes were saving us all but brought on a new set of problems as they now can be created ahead of time but were fairly easy to falsify or hide certain issues with prior employers.

We have now seen a new transition from resumes to online application systems allowing employers and job seekers to save all the information within the system and have it verified for the employer. Of course to use the system the employer and potential employee have to be on the same program. That brings us to the next question, “Do you still need a resume?

I believe resumes are still important and used by many employers, but I can see them going by the wayside in the near future as technology continues to develop. That leaves us with today where we have a mix of the old in the odd paper resume out there and the new which I will call the online program application. The resume sits in the middle, so it will still be required for the time being.

I think it is important to always keep your resume current whether looking for a job or not. You never know when an opportunity will come along that is the perfect dream job for you and even if you have been highly recommended most employers will still want a resume. This is why it is a good idea to build your resume in modules. If you think of how a resume is laid out it has different parts under different headings. Some of those parts are static meaning they don’t change and others will change as your experience changes.

Current position, references, and training will change based on your current position so that can be built as one module. Your experience and past employment will stay the same so that should be built as one module. Your last module will be licensing, language, and other items which normally stays the same. This way you only have to update one module when an opportunity arises.

Person-filling-out-application

The reason for potentially building your resume in modules means that you can use all the different submission options such as online programs to traditional resumes or even paper in a quick method of keeping things updated at a moments notice. You can offer your resume with the static modules and just change the current job module as required. You may even fill out one portion and upload the rest of your resume that doesn’t change. Being job ready is the first secret to getting great opportunities as they arise.

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast for Truck Drivers. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Being Job Ready in 2019

What does being job ready mean in 2019 and 2020? Does it mean you have to be able to out work the person next to you? Does it mean you have to a university degree in your chosen field? Does it mean you have to have a technological background? What does job ready mean anymore?

Decades ago being job ready means you were willing to put in long hours at work and do what it takes to get the job done. Trucking companies were looking for people that didn’t mind hard work and that’s why people with a farming background succeeded so well in the industry. Being educated was for those with financial resources to get someone to college and many people had grade 10 education or less but had a work ethic that carried them through and gave them a good life. They excelled in the industry because of the farming and mechanical backgrounds allowing them to fix equipment and have pride in their work.

Today those same values are only important to the older drivers that made their careers successful through hard work. Today people are educated and focused more on work / life balance than getting the job done at all costs. As carriers struggle to change with a rolling economy and demands from a changing labour market it is changing what is attracting new drivers to the industry leaving transportation in a fluctuating market. Who are we looking for?

When you apply for a job in the market today you have to have a number of things going for you. Employers want a mix of old and new and that is very hard to find in the same person. They want someone educated and tech savvy with the old values of willing to work long hours and get the job done while being safe. Those people are out there but our industry has not changed the way things have been done for over 30 years. We haven’t shown respect for the time of the driver and we are still looking for someone to work long hours while that someone is good around equipment with a safety mindset. Unfortunately that is not what young people want in their job. What does that mean for being job ready in 2019 and 2020?

Carriers are changing to meet the demand of applicants in our industry so they can attract the talent they need. They are doing their best to add flexibility to their operations with shorter days and flexible start times. Many are now paying for detention time and offering more technology in the trucks. Different types of people are now making up many carrier teams allowing for different operation styles. Driver pay is slowly rising to help attract talent to the workplace.

Team-Drivers

What does the perfect truck driver model look like in 2020? “A truck driver that is educated with a willingness to be better,” would be my statement if I was asked. Trucking offers so many opportunities but many of them you cannot see until you are in the industry. Someone that is willing to take a little blind faith and get started in an industry that is changing rapidly will have many opportunities available to them that they may not be able to get anywhere else. Since our industry has so many career legs to it you can create a custom career path while making money and seeing the Country at the same time and you will be at the forefront of the technological change which is beginning to happen right now. There has never been more opportunity in our industry and for the right mindset the future is unlimited. Trucking will always be here in one form or another and you can be part of it.

find-a-ttsao-Carrier

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast for Truck Drivers. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Company vs Freight-Choosing a Carrier

Scrolling through a recent social media website on trucking I noticed a lot of questions from new drivers on whether to go work for a certain company based on the type of freight they haul. Sure drivers do choose carriers based on the type of freight they haul but is that the best way to choose a company that you hope to stay with for a good part of your career?

The question comes down to what do you feel is more important? In my personal opinion choosing the right company to work with far outweighs the type of freight they haul however there are many drivers out there that prefer to work with only flatbed, tanker, automobiles, or more. Much of that is what you’ve been introduced to at the beginning of your career and what has been accessible to you over time. For instance I never pulled B-trains just because I never worked for companies that had those opportunities available. I fell into the hazmat side of the industry due to the companies I worked with did a lot of that type of work. When I look back on my career I worked for good companies so don’t think I would change anything if I could.

Where you are in your career will make the difference in how you answer the question company or freight, it is kind of like the chicken and the egg scenario. I feel it comes down to how long you have been driving and the type of work you enjoy doing.

Let’s start with new drivers. If you are a brand new driver or someone that has been driving for under 5 years then you should be choosing a company to work for that has a good culture, good training / finishing program, and can offer you various types of trips or freight to gain experience. You want to gain experience on the road and if you get hired by a company that offers different types of freight even better. I worked for several companies that had a variety of freight from flatbed or steel, to refrigerated freight, and dry van before settling on a carrier that was specifically hazardous materials. You want a company with a good culture and one that is willing to be patient with someone new as they learn the ropes.

pipe truck

If you have been driving for more than 5 years then you may want to choose a company based on the freight they haul. At this time in your career you may have experienced a certain type of freight and realized you enjoy working with that type of equipment and enjoy the work. Choosing the companies that have that freight type would be the better way to choose a company but only if you know exactly what you want. Even then I would determine the type of freight I want to work with and create a list of those companies, then choose a company by their culture and other criteria.

No matter where you are in your career you want to work for a company that treats you right as an employee no matter what they haul. Choosing a company that has your type of freight, but doesn’t pay you, has you sitting waiting for freight, or has bad equipment won’t offer you a rewarding career as a professional driver. Choose wisely!

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is the author of the books Driven to Drive, Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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I got my Licence But Can’t Get a Job!

A driver at a recent job fair was complaining that he went to a truck training school and passed his licence but now can’t find a job. I asked him about the school as to whether they were certified or not but he did not know. I asked how long his training was and he said just a few weeks. I asked if he got individual training and he said no it was all in groups. My final question was what are the carriers telling you? He said the carriers weren’t even accepting his resume because of the school. Now we get to the heart of the matter, certified training.

This driver may have attained his licence but because he attended a school that wasn’t certified his resume is not even being accepted. This happens to many drivers trying to take short cuts on their training. They take courses that are not approved as a career college or training facilities that focus on just putting students through the door instead of offering quality training. He may have taken a course that solely focused on driving the training route and passing the road test instead of training a person to know all the tasks and information a professional driver is required to know over the course of their day in the truck.

Many schools that offer low cost courses will take groups of students and train them to pass their licence. They show them basic driving skills, but not the other important details to being a professional driver such as trip planning, hours of service, defensive driving, and other important information that a driver needs to know to build a good career. This comes back to haunt the driver when companies can’t accept their resume based on the school they attended.

Truck training has come under the spotlight in recent years with roadside incidents, the implementation of Mandatory Entry Level Training with verified hours, and a very tight insurance market for carriers that are causing many to only take applications from students that have attended certified training facilities. This means that a student has to look at the carrier and training facility together when determining the best place for training. Many carriers suggest a student talk to them directly to see what schools they deal with so they know that the company will be satisfied with the training and accept their application.

What do you do if you are like our driver friend with a licence but no one seems to be interested in accepting your resume? If you’re in this situation there are a few steps you can try. Some may work based on the person or may cost more money to get you to a state where your training is sufficient.

  • Talk to past companies that you applied with to learn exactly why they wouldn’t accept your resume. They may offer information that can improve your chances next time.
  • Some carriers will invest in the right people if the person is motivated and presents themselves properly. Show a carrier your ambition and they may take a chance on helping you upgrade and learn.
  • Talk to a certified training school and find out how much it will cost to upgrade. Many will offer the training you need and can help you get that certified training helping you gain employment.
  • Look to the larger carriers with affiliate training programs through certified schools and see if they can help you with employment and upgrading.

The best way to avoid the problem in the first place is to choose a certified school and talk to potential carriers before taking your training so that you don’t fall into this problem and get the proper training for your career. Remember training is an investment not a cost. Good luck!

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is the author of the books Driven to Drive, Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Preparing for a Carrier Road Evaluation

“People just aren’t prepared! I get drivers who show up and think we will give them a safety vest, hammer, gloves, and other equipment which they should have with them. New candidates seem to think that we will supply that for them, but those are the basics of being prepared for a road test. You are expected to bring that with you on a road test with our company” said the recruiter.

Safety professionals with the company conducting road tests have the right to terminate a road test at any time if they feel safety is compromised on the road. This recruiter tells the story of a driver that was on a road test and began to get road rage while performing the test. He was fine on the highway, but when driving in a city environment his attitude changed. The test was terminated part way through with the trainer driving the truck back to the yard.

A road test is more than just testing driving skills, they are also testing your knowledge when conducting an inspection, and how you interact with customers on the job. They are testing your professionalism, dress when showing up for work, and of course they are testing your driving skills. The most important test which may not be on paper but is part of your test is your ATTITUDE! Your attitude is the most important piece of the puzzle and success when trying to get hired on with carriers. Are you willing to learn, listen, and improve over time.

People show up at the company not realizing that they will see a company representative while filling out an application. “This recruiter says, “We have a process that a team member is called when an applicant arrives at our location. If available we try to meet the person right away to get a feel for them before scheduling an interview. I am always amazed how many drivers weren’t expecting to see anyone when applying.”

If you are looking for a position as a driver in transportation realize you are expected to be able to do certain things and first impressions count. Give yourself a professional makeover before heading out into the landscape of transportation.

Here are some points to go over before
heading out to your next interview.

  • Is your resume in good order, neat and clean?
  • Do you have your own safety equipment?
  • Do you look professional?
  • Are you prepared to conduct a proper pre-trip inspection?
  • Have you researched the company and know the type of operation they have?
  • Do you have the proper documents the recruiter requires?

Go through this checklist before each interview or road test and you will be well on your way to being successful when applying on the job front.

find-a-ttsao-Carrier

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is the author of the books Driven to Drive, Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Is the Trucking Industry Shutting Down?

There is a lot of homework that goes into choosing the right carrier to work for as a driver and although we often tell truck drivers to research an environment there is only so much a driver can do. You can look at the carrier’s equipment, talk about their maintenance plan, discuss their operating patterns, and look for good company culture. That won’t always tell you the whole story as many companies aren’t going to give you their financial information to review. So how do you know if the transportation industry is something you should pursue?

Someone brand new looking at the industry may be very confused. Job fairs are increasing with carriers looking for multiple drivers to work in their operations showing that there is lots of freight that needs to be transported. On the other hand there have been many stories of late of carriers going out of business on both sides of the border and of all sizes. Is the trucking industry shutting down?

There are many factors that have gone into the latest trucking operations closing from tariffs to operating areas and other factors. Contracts and shipper relationships are a huge factor in a carrier’s success and can be the difference between staying in business or not. Anyone who has been in business will tell you that business relationships and cash flow can make or break a business. Freightwaves has written an article about the latest trucking closure by Timmerman Starlite Trucking and some of the factors that may have been responsible the closure. You can read the article at http://www.freightwaves.com/news/trucking-apocalypse-continues-california-truckload-carrier-latest-victim-regulations-blamed

Company-closed

I honestly don’t think the trucking industry is shutting down, it is doing what it always does in cleaning itself out much like Mother Nature. The strong survive and the weak die off in wildlife and business is no different. There are many factors that have increased expenses for many carriers such as electronic logging devices, increased driver pay, changing regulations, and increased equipment costs. Businesses that don’t evolve with the changing times will be in trouble in an uncertain business climate such as we have today.

Depending on how long you have been in the industry you may have seen this happen in the past. I remember back in the late eighties we went through a similar process and back then we used to say there will only be five trucking companies in Canada. Many will either be bought out or dissolve. I don’t have a crystal ball so can’t tell you which companies will be around in the future, but I can tell you that the trucking industry is not shutting down. It will continue to change as it has always done and companies will start up and go out of business as they have always done. As a driver it is important to do your homework to the best of your ability and look at companies that have longevity and are improving or evolving with the changing times. A carrier with strong customer relationships in freight markets that are stable will be around in the future if they are operating properly. I believe trucking will never go away, but it will change!

find-a-ttsao-Carrier

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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