Tag Archives: TTSAO Carrier Group

Reading between the lines of an interview

Interviews can be tough! You work hard to get prepared for the interview, work on your answers with friends and family, and pray before the interview that everything is in order. You get through the interview sweating the whole way with no direction or indicators as to whether you did well or not. Did you get the job? If you didn’t get the job what did you do wrong so you know to improve in that area for next time? If you did do well why did they not ask you to move to the next step? All these factors can play on your mind as a potential applicant for a job and many times the only indication of success is being asked for another interview. So how do you handle the interview process without driving yourself crazy?

This is a typical scenario for many new applicants and I recently came across this question on a social media platform where the person asked if they did poorly in the interview process because they hadn’t been asked for another interview before the current interview ended. Just because you haven’t been asked back for an interview doesn’t mean it wasn’t successful as there are many steps and pieces to hiring someone.

man talking on telephone

When I was in charge of a fleet our interview process was quite involved and included many departments. As a Fleet Supervisor I was the first step in the process. I would accept the applications and check to see that the applicant met the basic criteria for the job. Did they have the required experience and training, did they have a good driving record and so on. Once their resume met our criteria and I felt the candidate would be a good fit for a position available they would be called in for an initial interview and road test with me. If the interview was successful they would be scheduled for a panel interview with other members of the management team. The management team would then have an additional meeting to discuss the applicant to make sure they were a proper fit for the company.

Depending on the size of the company and the operation this process can take anywhere from days to months. Our operation was very involved and it was much more than hoping someone could drive well. They had to have customer service skills, knowledge of hauling hazardous materials, be physically fit, and much more. So if you are going through the interview process don’t be discouraged because the interviewer didn’t book you for another interview right away. It doesn’t mean you weren’t successful there just may be other factors required in the process before they could book that meeting or interview. Just ask when an appropriate time will be to hear back from them or for you to follow up and have confidence in your abilities. Understanding the interview process is the first step to being hired on as a professional driver.

Check out these carriers that are hiring new drivers.

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Linamar holds Job Fair-January 26th, 2019

Linamar Transportation is holding a job fair on January 26th, 2019 for those looking into opportunities with a top carrier. Learn more through the poster below.

job fair jan 26 school posterLearn more at www.linamar.com

 

 

 

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Welcome new members Altanic Transportation and Keypoint Carriers

Welcome new members in the Carrier Group Altanic Transportation and Keypoint Carriers. Welcome to the TTSAO family.

Keypoint Carriers LtdKeypoint carriers Logo
Contact: Dave Lord
Email: dlord@keypointcarriers.com
Website: www.keypointcariers.com

Altanic Transportation Inc.Altanic Logo
Contact: Roger Douthwaite
Email: roger@altanic.ca
Website: www.altanic.ca

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TTSAO Training Already Ahead of National Training Standards

TTSAO certified training is already ahead of the standards called for across the Country and you may be asking yourself why you should care? Training is training isn’t it? The fact is that higher training may be setting you up to be a leader in the industry in the near future.

The trucking industry made the news again this week, this time out West in Saskatchewan. Training standards were the main topic of conversation in the light of another truck crash. Ontario and a couple other Provinces are the only areas requiring Mandatory Entry Level Training ( M.E.L.T.) for truck drivers and the call is for a national standard across the Country. Ontario implemented the program in 2017 calling for a minimum of 103.5 hours of training to be completed before proceeding to the licence test. Provinces are calling for all Provinces to adopt mandatory training so that there is a standard in the industry. Even those same drivers that have normally fought against increased regulations are now calling for it due to recent incidents.

Here is the source story from CTV News that came out this week on the issue. https://saskatoon.ctvnews.ca/professor-interviews-truckers-across-canada-calls-for-standard-truck-driving-training-nation-wide-1.4214217

In a recent meeting with training schools, the Ministry of Ontario, and insurance providers for the industry everyone agrees on one thing, there is a problem in the industry. We have a driver shortage of qualified candidates, insurance providers are struggling with increased incident rates, and the courtesy and driver professionalism of the past is slipping away with each generation. Big issues to deal with and little options available. To date the answer has been to add more regulations onto the industry using technology but in my opinion that seems to be hampering progress instead of helping it.

TTSAO December 11th MeetingThe Truck Training Schools Association of Ontario (TTSAO) have always provided training with programs over 200 hours in length and featuring all aspects of the job from Hours of Service to driving techniques. The course minimum has been in place for years before M.E.L.T. came along. You may be asking why this should matter to you?

The industry as a whole are now starting to look at driver finishing programs and extended training curriculums to help produce a better driver. Once some data has been received from the pilot M.E.L.T. programs in place I am sure that a national program will be implemented nationwide. One thing for sure is that the Government has to protect everyone’s rights across the Country and with that you can be sure that minimum standards will be implemented over maximum standards. That being said if you want to improve your chances to be at the forefront of a career in transportation and want to be hired by the top carriers in the Country then proper training and operating as a professional driver will be required. Once a national program is introduced then those with more than the minimum will be at the forefront and TTSAO schools offer that maximum advantage. You can find a TTSAO school in your area at www.ttsao.com

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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TTSAO Meeting Focuses on Instructor Qualifications

Driving instructors seemed to be the focus of the meeting at yesterdays Truck Training School Association of Ontario (TTSAO) Meeting on December 11th which held a number of panels from insurance professionals to large carriers and had a full house of attendees. As I watched the moderators ask questions of the panel one common thread was instructor qualifications. Even the Ministry of Transportation is looking into instructors in the light of their M.E.L.T program implemented in 2017.

TTSAO December 11th Meeting

Board Member Gerald Carroll started things off with information on the TTSAO Conference coming up on February 27th and 28th 2019. An outline of the agenda and sponsorship opportunities were explained and Charlie Charalambous talked about the new instructor award being presented and sponsored by PayBright. You can register for the conference and learn more about the Instructor Award on the TTSAO website at www.ttsao.comTTSAO 2019Maybe this kicked it off in my mind that the focus was on instructor qualifications but each panel seemed to have that common thread. The first update by the Ministry of Transportation offered a look at the Mandatory Entry Level Program ( M.E.L.T.) for drivers and are expanding the program for “D” licensed drivers. It was mentioned that the next step for the M.E.L.T program would be instructor certification and qualifications. Currently the Ministry is collecting data over a 3-5 year period as to how well the program is working.TTSAO December 11th MeetingLisa Arseneau moderated the discussion for the Carrier Panel which included carriers Challenger, Kriska, and Rosedale offering tips on where drivers need help when applying for jobs with many carriers. Backing up and more complete training was commented as an issue for new applicants. All the carriers mentioned they were happy to have a M.E.L.T. as a base for looking at new applicants, and the carriers mentioned that positive promotion of the industry is required to bring in new people to the industry. Instructor certification and recognized teaching strategies were all good steps to improvement in training from a carrier standpoint.TTSAO December 11th MeetingA discussion with the Insurance Group was moderated by Guy Broderick and the key point of this panel was instructor qualifications again. The insurance industry is trying to change some of the ways they insure carriers to help bring in more people to the industry. What they are seeing through their data is that many of the severe crashes are from inexperienced drivers and they feel instructor certification would be a big step to helping insure new people in the industry.

The meeting was closed off with an update from the MTCU ( Ministry of Training Colleges and Universities) on the training amounts allotted for schools to train new students. Chairperson Kim Richardson closed the meeting with remarks to the full house.TTSAO December 11th MeetingOverall the training industry is working very hard to bring the status of the driver in the transportation industry to professional levels. TTSAO is at the forefront of many of the talks with Ministry officials and is moving the mark forward, but as mentioned by Geoff Topping of Challenger Motor Freight, “We all need to do our part to promote the professionalism of the industry.”

Improving the outlook of the industry will go along way to helping all of us for the long term and hopefully will solve the recruiting issues in the industry. If you are currently an instructor in the industry look for certification training in the near future. It’s being talked about by all groups in the industry. Register for the TTSAO Conference in February by clicking here.TTSAO 2019About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Is your company treating you right?

I think I’m getting screwed over by my company? This is a statement that I hear from many drivers over the course of my career. Some of those drivers were driving for the same company that I was working with at the time of the statement. If you are getting screwed over as they say, how do you know?

This article came to mind based on a post that I read where a driver who had been driving for four months felt the company wasn’t treating him right and he wanted to switch carriers after that short time. He said he was running 2500-3000 miles per week for about 35 cents per mile and this was a large U.S. carrier. He said the company was deducting things off his cheque to where he is barely making 20% of his pay per month and he is not on a lease program or owner operator situation. This is all I know as the individual didn’t elaborate more than that which is why it makes for a good discussion.

Trailer-back

There are not enough details to know whether this driver is being abused or not by their carrier unless we were to see an income statement, contract, and other personal items such as work history and so on. So we will assume for this discussion that the company is operating above board and treating their drivers fairly. If we break it down this person is a new driver and agreed to the mileage rate when signing on. We also know that the carrier is giving the driver the miles because he is says he is getting 2500-3000 miles per week. The question now becomes how is the driver being screwed over as they say?

How employees feel about their companies can change by the day, I know it did for me when I was driving. One day you are happy to be on the open road with a cool trip to Texas or Florida. The next week the weather sucks, you have unexpected delays, and you’re heading for New York City. That’s the nature of the job and happens to every driver. Normally when drivers are unhappy it is because they are either not getting enough miles, lack of organization from the carrier, they are not going to the destinations that they want to travel to, or the equipment is not in good working order. Those are the main issues for drivers outside of home time.

Our driver in the example above is getting the miles, doesn’t mention equipment issues, home time, or destination choices. The driver mentions they are deducting too much money from their cheque. Is the driver being screwed over or does the driver not understand the contract with the carrier? Here is my take on this story without knowing the details.

With 25 years of experience behind the wheel I have stood in line behind a lot of drivers at the truck stop. Many of those drivers have asked for loans on the company card to buy food while on the road. They used to be called Com-checks which is basically an advance benefit on a fuel program that the company authorizes. Many drivers forget about this loan after a week or so and then wonder why their cheques are so low even though they are running the miles. I believe this is what may have happened to this driver based on assumption and not having any more details. If the driver borrowed some money when he started to get him going the company would deduct it over time as the driver makes income.

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If you are in a similar situation or feel your carrier is not treating you right before you go switching carriers or begin knocking the company it is best to have a meeting with your operations people and discuss the problem. You may have just forgot about a loan in the past or didn’t understand a deduction that was outlined when signing on. At that point you can make an educated decision with all the facts as to whether you should switch carriers or not? Smart drivers are tracking their trips and income while matching it to their statements. If not how do you know if you are getting screwed over or not, you may just be having a bad trip.

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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TTSAO announces updated line up for December 11th meeting.

TTSAO’s General Meeting taking place on December 11th in Mississauga we are pleased to announce the following line-up of TTSAO-logo-2018panelists for the Carrier/ MELT panel:
Caroline Blaise of Kriska Transport,
Geoff Topping of Challenger Motor Freight, and
Brian Topping of Rosedale Transport

These industry experts will provide their thoughts and experiences on the MELT program from the carriers perspective. Discussion items will include:

quality of the MELT Driver
the impact of Driver turnover
finishing programs
instructor certification and other topics

The panel will be moderated by TTSAO Insurance Group Chairperson and TTSAO Board of Director, Lisa Arseneau of Staebler Insurance.

The meeting will take place at the CHSI Conference Centre at 5110 Creekbank Road, Mississauga from 10 am – 12 noon.

There is no fee to attend and you do not have to be a TTSAO member.

Registration can be done by contacting Sara Fitchett, Truck Training Schools Association of Ontario
Direct: 705-280-5577
Fax: 888-649.5328
Email ttsao@ttsao.com
Web: www.TTSAO.com

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Are You in Business or Not?

Driver Inc as it’s called is all over the news as the Canada Revenue Service (CRA) promises to crackdown on those businesses using the self employed status to avoid paying taxes when working for someone such as another owner operator or company. The practice has been around a long time and has gone through many names such as “Driver Service” “Driver Inc” and the like. Apparently the issue came up at a recent trucking conference that had members of the CRA involved and the issue began to spread like wildfire. I have been talking about this for years in my business classes so it is important to understand the issue.

What is Driver Inc?

The name is not relevant because many companies use terms like ‘Driver Service” or a company could name themselves “Driver Inc” and be legitimate. The real issue is in the relationship between the driver and the company. The practice goes like this, a driver is hired by another operator or company and told they will be an independent contractor. The driver sets themselves up as a company on paper by incorporating and goes to work for the carrier. They avoid paying taxes by writing off expenses such as their vehicle to and from work, meals, and many other items entitled for write-offs by business owners. The issue is that they are only working for one person or carrier. You are operating as a business without really being in business. This is a common practice for carriers that are avoiding paying income tax and payroll taxes for employees.

This is a very grey area because many business owners have been doing it for a long time especially owner operators that have more than one truck under their personal fleet. I have seen in the past where an owner had up to fifteen trucks and all the drivers were operating in that manner. When questioned about it he mentioned he had been audited with no problems by the CRA. His books may have been in order but if those drivers had been audited they would have been found to be in violation if they had not operating in the proper manner.

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Is it legal to set up your own driver service?

Going into business can be a very rewarding experience and something that many people will try during their lifetime, but it has to be done properly. There are no shortcuts in business and the penalties can be very steep for those that choose to work outside of the law. There are many issues to keep in mind when setting up a business, too many to talk about in one article but there are a couple easy ways to know if you are in business properly in the eyes of the CRA. I used to tell my students to worry about three things. Can you prove you have more than one customer that you work with? I always suggest at least three clients. Do you provide the tools for the job or are they supplied for you? Do you decide when you go to work and have the right to refuse work if you choose? Are your business expenses legitimate to do the work or To gain future work? If you would like to check out the actual requirements for the CRA click the link to view the pdf document outlining the requirements. https://www.canada.ca/content/dam/cra-arc/formspubs/pub/rc4110/rc4110-18e.pdf

It is legal to set yourself up in business if done properly with legitimate clients and work, but it is much more than just incorporating a name. Drivers are an easy target for these types of situations because it is enticing to be in business and it affords more money in your pocket. In the long run however the driver takes on all the liability and is paying taxes that an employer should be paying. If starting a business do your homework on the requirements and do it properly, you’ll be glad you did!

Work for a trusted carrier on the TTSAO Carrier Group

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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The Benefits of Hiring a Driver with Military Background

Talk to any recruiter about the importance of finding the right candidate for their team and you will get a whole list of reasons why this is important. Company culture, technical aspects of the job, and independent decision making are all aspects that many team members need to be successful at their jobs. Finding the candidate with all of those qualities requires recruiting personnel to either have a crystal ball or be able to read minds. I know a lot of good recruiters but none with crystal balls or that read minds. There is however ways to help you choose the right team members using past history or experience.

Usually when recruiting personnel are looking into past experience or history of an applicant they are looking for the basics such as training for the job, negatives in performance, and any risky behaviour. How many are looking deeper? How many are looking for that past experience that may be beneficial for the job?

Being a professional truck driver requires a person that can take on knowledge in many different areas, have quick decision making capabilities, and has an eye for safety. Add the mechanical aspect of the job and the day to day issues that all drivers face and you need to find not only a capable person but a superhero. People who have been in the military may just offer that type of experience.

Military-Trucks

In the past I have had those types of people in my classes. I had a driver that was just beginning his career in trucking. He had been in the military but hadn’t driven vehicles as large as a tractor trailer. He went through the training with flying colours because he was used to following instructions. When he was introduced to the dangerous goods part of the course he was a master. It turns out he had been a dangerous goods instructor in the army. In fact his first carrier hired him to help existing employees with their dangerous goods training.

This is a benefit that may not have been discussed prior depending on the recruiting styles and process of the carrier. There are other reasons to look for someone with military experience for your team. Military personnel much like truck drivers are trained in many aspects outside of their normal role in areas such as time management, note taking, dangerous goods, communications, and other items that make driving a successful career. With the security issues we now have on a daily basis who else could be more beneficial to a team than someone experienced in looking for bad people. Many have experience with mechanical items as in basic training you are expected to take a rifle apart and put it back together. Military personnel are used to conducting inspections on equipment and looking for delays or problem-solving.

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If you are looking for new members for your team then you may want to find someone with military training. It may be the closest thing you have to crystal ball. Speaking of veterans I would like to take a moment to thank those serving in the Military past or present with warm felt thank you for your bravery and courage.

Remember all of our Veterans this November 11th.

About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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Searching for a Job Halloween Style

Trick or Treat-Halloween Carriers

“Trick or Treat” is a saying many people know since childhood. You walk house to house every October 31st holding out your bag almost singing the words wondering what type of candy you will get in your bag, will it be a trick or a treat? You keep collecting candy until your bag is full and then you take it home and review all the contents usually by dumping the whole bag on the floor. The sorting Halloween costumesbegins with what you consider a trick for bad candy to the treats which are your favourites. Then the review officer takes over, usually Mom and goes through the bag to make sure nothing dangerous has been included and gives you the candy you are allowed to eat. This is a process that every kid in North America goes through on Halloween each year.

If something like Halloween can be repeated so that almost every household has the same procedure with candy and is able to weed out the bad and good candy based on taste wouldn’t it be beneficial to take that same procedure and adapt it to your job search. After all it is basically the same thing, you are applying to jobs that you really don’t know if they will be a trick or a treat of a job until you start working there. Your job search would look like this.

Step 1-Your Neighbourhood

Basic criteria for the job search such as location, career goals, interests, equipment, and pay package. This is the same as mapping out the route for your neighbourhood.

Step 2-Trick or Treating

Gather 10 job opportunities that fit the criteria you set out above and put them into a bag or folder if working electronically. Don’t look at any job opportunity details until you have collected all 10 opportunities so that you don’t get caught up in the details of just one. This is the same as trick or treating.

Step 3-Sorting

With a notepad create a summary list and start going through the opportunities collected. Toss any that don’t meet your criteria and put the ones that do on your notepad. You may want to create columns as the goal of the sort is to get a bird’s eye view of the opportunities. Once you have your list sorted and complete you are ready for the next step. This is the same as dumping all of your candy on the floor.

candy

Step 4-Review Officer

Contact and apply to the top 3 best job opportunities on the list. Once those three are exhausted if you still haven’t been hired go to the next three opportunities and so on until you get the best job on your list. This is the same as Mom reviewing the candy to make sure there are no suspicious elements.

If you think about it you have been doing the same system since you were a child. You are just applying it to different types of candy. In this electronic age of course you don’t have to physically go knocking on doors but the idea is the same as going out for Halloween. Get your best business costume on and get out there!

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About the Author

Bruce Outridge has been in the transportation industry for over 30 years. He is an author of the books Driven to Drive and Running By The Mile, and host of The Lead Pedal Podcast. TTSAO also known as the Truck Training Schools Association of Ontario has certified member schools in the truck training vocation ensuring quality entry level drivers enter the transportation industry. To learn more about the TTSAO or to find a certified school in your area visit www.ttsao.com

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